BTS School Pack

Uploading and Product Matching

• Can I edit a pack after it has been created from an upload?
• Why is my pack total changing while I review products?
• What does Best Value mean?
• What does Best Match mean?
• Why am I being shown alternative products?
• What happens after I upload my School Pack file?

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Subject Management

• Can I move products between subjects without deleting them?
• What happens if I do not organise products into subjects?
• Can I create my own subject categories?
• Why do I need to assign products to a subject?

Pack Details Grid

• What does the Clone action do on a product?
• Why do I see both Unit Price and Discounted Price?
• What does Current Year Quantity mean?
• What does Previous Year Quantity mean?
• What information can I see on the Pack Details page?

Pack Organisation & Reordering

• Do I need to delete and re-add a product if it is in the wrong subject?
• How can I move a product to a different subject?
• What is the waffle icon?

Finalising & Checkout

• What happens after I finalise my packs?
• What should I check before finalising my packs?
• Why can’t I click the Finalise All Quotes button?
• What is the Finalise All Quotes button?

Finalised Packs

• Can I edit a finalised pack?
• Can I print a finalised pack?
• What is the Finalised Packs tab?