How can I contact the customer support team?

If you have any general issues or queries, you can reach out to our customer support team on the below: 

Phone Number: Call us at 1300 8822 44. Our customer support team is available from Monday-Friday (8:30am-5:00pm).

Email: Send us an email at customerservice@cos.net.au , and we will respond to your query as soon as possible. 

Livechat: Visit our website and use the livechat feature for your enquires.

 

If you have any queries related to Back to School (BTS) or Parent Portal, reach out to the team on the below:

Phone Number: Call us at 1300 614 133. Our BTS & Parent Portal team is available from Monday-Friday (8:30am-5:00pm).

Email: Send us an email at  parentportal@cos.net.au , and we will respond to your query as soon as possible.