---
title: How do I place an order on the website?
description: To place an order on COSnet, here are some detailed steps to guide you through the ordering process.
---
[Skip to content](https://help.cos.net.au/knowledge/how-do-i-place-an-order-on-the-website#main-content)
[](https://www.cos.net.au/)
Open main navigation
Close main navigation
- [Contact us](https://www.cos.net.au/c/contact-us)
[Contact us](https://www.cos.net.au/c/contact-us)
How can we help you?
- There are no suggestions because the search field is empty.
1. [Frequently Asked Questions](https://help.cos.net.au/knowledge?hsLang=en)
2. [COSnet](https://help.cos.net.au/knowledge/cosnet?hsLang=en)
# How do I place an order on the website?
To place an order on COSnet, here are some detailed steps to guide you through the ordering process:
1\.Visit the COSnet website at **[cos.net.au](https://cos.net.au/)**
2\. If you already have an account, click on the 'sign in' button and enter your email and password
3\. Once you are logged in, you can browse through different categories to explore our vast product range
4\. Once you find your product/s, click on the 'add to cart' button to add it in your shopping cart
5\. After adding all the items you wish to purchase, click on the shopping cart icon located at the top right corner of the website
6\. Review the items in your cart, to adjust quantities or remove items if needed
7\. Click on the 'checkout' button
8\. Enter your shipping address and any other required information
9\. Choose your preferred payment method and enter your payment details
10\. Review your order summary and click on 'place order' button
11\. After placing your order, you will receive a confirmation email with your order details and a receipt
You can also follow these steps in our video tutorials showing you **[how to search for a product](https://www.youtube.com/watch?v=_xn3g_x77Nw)** and **[how to checkout. ](https://www.youtube.com/watch?v=g4u911zHT-I)**
If you require any further assistance, please contact one of our Customer Service agents via Live Chat, email us at [**customerservice@cos.net.au**](mailto:customerservice@cos.net.au) or call on [**1300 88 22 44**](tel:1300882244) (Mon – Fri, 8:30am – 8pm AEST).
- [Delivery](https://help.cos.net.au/knowledge/delivery?hsLang=en)
- [Ordering](https://help.cos.net.au/knowledge/ordering?hsLang=en)
- [Return & Warranty](https://help.cos.net.au/knowledge/return-warranty?hsLang=en)
- [Accounts & Payments](https://help.cos.net.au/knowledge/accounts-payments?hsLang=en)
- [Furniture](https://help.cos.net.au/knowledge/furniture?hsLang=en)
- [Print & Promo](https://help.cos.net.au/knowledge/print-promo?hsLang=en)
- [COSnet](https://help.cos.net.au/knowledge/cosnet?hsLang=en)
- [Product & Stock](https://help.cos.net.au/knowledge/product-stock?hsLang=en)
- [Parent Portal](https://help.cos.net.au/knowledge/parent-portal?hsLang=en)
- [Back to School Assistant](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#main-content)
- [Getting Started BTS](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#getting-started-bts)
- [Troubleshooting](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#troubleshooting)
- [School Bulk Ordering](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#school-bulk-ordering)
- [User Management](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#user-management)
- [Orders Placed](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#orders-placed)
- [Checkout](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#checkout)
- [Order Status](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#order-status)
- [Building Orders](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#building-orders)
- [Navigation](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#navigation)
- [Summary View](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#summary-view)
- [Quick Actions](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#quick-actions)
- [Diaries](https://help.cos.net.au/knowledge/diaries?hsLang=en)
- [BTS School Pack](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#main-content)
- [Uploading and Product Matching](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#uploading-and-product-matching)
- [Subject Management](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#subject-management)
- [Pack Details Grid](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#pack-details-grid)
- [Pack Organisation & Reordering](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#pack-organisation-reordering)
- [Finalising & Checkout](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#finalising-checkout)
- [Finalised Packs](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#finalised-packs)
- [BTS Parent Portal](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#main-content)
- [Getting Started](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#getting-started)
- [Pack Management](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#pack-management)
- [Products](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#products)
- [Levies](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#levies)
- [Pack Status](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#pack-status)
- [Testing & Publishing](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#testing-publishing)
- [Parent Letters](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#parent-letters)
- [Common Troubleshooting](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#common-troubleshooting)
- [Reporting and Analytics](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#reporting-and-analytics)
- [Parent Communication](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#parent-communication)
Copyright © 2025, COS