---
title: What are the cut off times for ordering my child's pack?
description: COS want to help ensure you get your pack prior to school starting in 2026 (subject to the date your order is placed). 
---

[Skip to content](https://help.cos.net.au/knowledge/what-are-the-cut-off-times-for-ordering-childs-pack#main-content)

[![COS-Logo-CMYK-1](https://help.cos.net.au/hs-fs/hubfs/COS-Logo-CMYK-1.jpg?width=200&height=82&name=COS-Logo-CMYK-1.jpg)](https://www.cos.net.au/)

Open main navigation

Close main navigation

- [Contact us](https://www.cos.net.au/c/contact-us)

[Contact us](https://www.cos.net.au/c/contact-us)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Frequently Asked Questions](https://help.cos.net.au/knowledge?hsLang=en)
2. [Parent Portal](https://help.cos.net.au/knowledge/parent-portal?hsLang=en)

# What are the cut off times for ordering my child's pack?

COS want to help ensure you get your pack prior to school starting in 2026 (subject to the date your order is placed).  There has been some delays experienced in standard delivery times and we encourage you to place your order as soon as practical to avoid any additional stress prior to the school year! Please refer to our delivery guide as a reference:

**Delivery Promise based on Order Date**

Ordered before 8th Dec 2025 = Will be dispatched to your home by 24th December

Ordered before 5th Jan 2026 = Will be dispatched to your home prior to commencement of Term 1, 2026

Ordered after 5th Jan 2026 = No guarantee before school

 

- [Delivery](https://help.cos.net.au/knowledge/delivery?hsLang=en)
- [Ordering](https://help.cos.net.au/knowledge/ordering?hsLang=en)
- [Return & Warranty](https://help.cos.net.au/knowledge/return-warranty?hsLang=en)
- [Accounts & Payments](https://help.cos.net.au/knowledge/accounts-payments?hsLang=en)
- [Furniture](https://help.cos.net.au/knowledge/furniture?hsLang=en)
- [Print & Promo](https://help.cos.net.au/knowledge/print-promo?hsLang=en)
- [COSnet](https://help.cos.net.au/knowledge/cosnet?hsLang=en)
- [Product & Stock](https://help.cos.net.au/knowledge/product-stock?hsLang=en)
- [Parent Portal](https://help.cos.net.au/knowledge/parent-portal?hsLang=en)
- [Back to School Assistant](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#main-content)

    - [Getting Started BTS](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#getting-started-bts)
    - [Troubleshooting](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#troubleshooting)
    - [School Bulk Ordering](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#school-bulk-ordering)
    - [User Management](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#user-management)
    - [Orders Placed](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#orders-placed)
    - [Checkout](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#checkout)
    - [Order Status](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#order-status)
    - [Building Orders](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#building-orders)
    - [Navigation](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#navigation)
    - [Summary View](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#summary-view)
    - [Quick Actions](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#quick-actions)
- [Diaries](https://help.cos.net.au/knowledge/diaries?hsLang=en)
- [BTS School Pack](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#main-content)

    - [Uploading and Product Matching](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#uploading-and-product-matching)
    - [Subject Management](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#subject-management)
    - [Pack Details Grid](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#pack-details-grid)
    - [Pack Organisation & Reordering](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#pack-organisation-reordering)
    - [Finalising & Checkout](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#finalising-checkout)
    - [Finalised Packs](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#finalised-packs)
- [BTS Parent Portal](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#main-content)

    - [Getting Started](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#getting-started)
    - [Pack Management](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#pack-management)
    - [Products](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#products)
    - [Levies](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#levies)
    - [Pack Status](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#pack-status)
    - [Testing & Publishing](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#testing-publishing)
    - [Parent Letters](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#parent-letters)
    - [Common Troubleshooting](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#common-troubleshooting)
    - [Reporting and Analytics](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#reporting-and-analytics)
    - [Parent Communication](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#parent-communication)
    - [Quotes & Printing](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#quotes-printing)
    - [Pack Creation](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#pack-creation)
    - [Drawstring Bags](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#drawstring-bags)
    - [Student Quantities](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#student-quantities)
    - [File Uploads](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#file-uploads)
    - [Subjects](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#subjects)
    - [Parent Portal Packs](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#parent-portal-packs)

<https://www.linkedin.com/company/1069684/admin/page-posts/published/> <https://www.youtube.com/channel/UCOkvwqkxx74ySi1Dn47KOWA> <https://www.cos.net.au/>

Copyright © 2025, COS