---
title: What is a Parent Portal Pack?
description: A Parent Portal Pack is a pack that your school creates and manages for parents through the COS Parent Portal. It usually includes the products students need for a year level, class, subject, or group.
---
[Skip to content](https://help.cos.net.au/knowledge/what-is-a-parent-portal-pack#main-content)
[](https://www.cos.net.au/)
Open main navigation
Close main navigation
- [Contact us](https://www.cos.net.au/c/contact-us)
[Contact us](https://www.cos.net.au/c/contact-us)
How can we help you?
- There are no suggestions because the search field is empty.
1. [Frequently Asked Questions](https://help.cos.net.au/knowledge?hsLang=en)
2. [BTS Parent Portal](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en)
3. [Getting Started](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#getting-started)
# What is a Parent Portal Pack?
A Parent Portal Pack is a pack that your school creates and manages for parents through the COS Parent Portal. It usually includes the products students need for a year level, class, subject, or group. A pack can also include subject categories and levies, depending on how your school wants to structure the parent ordering experience.
Parent Portal Packs are prepared by the school before they are made available to parents. Once the packs have been reviewed, submitted, and finalised, parents can access them through the COS Parent Portal and place their orders.
- [Delivery](https://help.cos.net.au/knowledge/delivery?hsLang=en)
- [Ordering](https://help.cos.net.au/knowledge/ordering?hsLang=en)
- [Return & Warranty](https://help.cos.net.au/knowledge/return-warranty?hsLang=en)
- [Accounts & Payments](https://help.cos.net.au/knowledge/accounts-payments?hsLang=en)
- [Furniture](https://help.cos.net.au/knowledge/furniture?hsLang=en)
- [Print & Promo](https://help.cos.net.au/knowledge/print-promo?hsLang=en)
- [COSnet](https://help.cos.net.au/knowledge/cosnet?hsLang=en)
- [Product & Stock](https://help.cos.net.au/knowledge/product-stock?hsLang=en)
- [Parent Portal](https://help.cos.net.au/knowledge/parent-portal?hsLang=en)
- [Back to School Assistant](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#main-content)
- [Getting Started BTS](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#getting-started-bts)
- [Troubleshooting](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#troubleshooting)
- [School Bulk Ordering](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#school-bulk-ordering)
- [User Management](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#user-management)
- [Orders Placed](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#orders-placed)
- [Checkout](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#checkout)
- [Order Status](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#order-status)
- [Building Orders](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#building-orders)
- [Navigation](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#navigation)
- [Summary View](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#summary-view)
- [Quick Actions](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#quick-actions)
- [Diaries](https://help.cos.net.au/knowledge/diaries?hsLang=en)
- [BTS School Pack](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#main-content)
- [Uploading and Product Matching](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#uploading-and-product-matching)
- [Subject Management](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#subject-management)
- [Pack Details Grid](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#pack-details-grid)
- [Pack Organisation & Reordering](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#pack-organisation-reordering)
- [Finalising & Checkout](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#finalising-checkout)
- [Finalised Packs](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#finalised-packs)
- [BTS Parent Portal](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#main-content)
- [Getting Started](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#getting-started)
- [Pack Management](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#pack-management)
- [Products](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#products)
- [Levies](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#levies)
- [Pack Status](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#pack-status)
- [Testing & Publishing](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#testing-publishing)
- [Parent Letters](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#parent-letters)
- [Common Troubleshooting](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#common-troubleshooting)
- [Reporting and Analytics](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#reporting-and-analytics)
- [Parent Communication](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#parent-communication)
Copyright © 2025, COS