---
title: What is User Management used for?
description: User Management is used by administrators with superuser access to manage team access to COSnet. It shows users, access levels, and expenditure limits.
---

[Skip to content](https://help.cos.net.au/knowledge/what-is-user-management-used-for#main-content)

[![COS-Logo-CMYK-1](https://help.cos.net.au/hs-fs/hubfs/COS-Logo-CMYK-1.jpg?width=200&height=82&name=COS-Logo-CMYK-1.jpg)](https://www.cos.net.au/)

Open main navigation

Close main navigation

- [Contact us](https://www.cos.net.au/c/contact-us)

[Contact us](https://www.cos.net.au/c/contact-us)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Frequently Asked Questions](https://help.cos.net.au/knowledge?hsLang=en)
2. [Back to School Assistant](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en)
3. [User Management](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#user-management)

# What is User Management used for?

User Management is used by administrators with superuser access to manage team access to COSnet. It shows users, access levels, and expenditure limits.

 

 Use this area when staff need access to BTS Assistant features or when someone cannot complete an expected action, such as reviewing or checking out an order.

- [Delivery](https://help.cos.net.au/knowledge/delivery?hsLang=en)
- [Ordering](https://help.cos.net.au/knowledge/ordering?hsLang=en)
- [Return & Warranty](https://help.cos.net.au/knowledge/return-warranty?hsLang=en)
- [Accounts & Payments](https://help.cos.net.au/knowledge/accounts-payments?hsLang=en)
- [Furniture](https://help.cos.net.au/knowledge/furniture?hsLang=en)
- [Print & Promo](https://help.cos.net.au/knowledge/print-promo?hsLang=en)
- [COSnet](https://help.cos.net.au/knowledge/cosnet?hsLang=en)
- [Product & Stock](https://help.cos.net.au/knowledge/product-stock?hsLang=en)
- [Parent Portal](https://help.cos.net.au/knowledge/parent-portal?hsLang=en)
- [Back to School Assistant](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#main-content)

    - [Getting Started BTS](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#getting-started-bts)
    - [Troubleshooting](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#troubleshooting)
    - [School Bulk Ordering](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#school-bulk-ordering)
    - [User Management](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#user-management)
    - [Orders Placed](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#orders-placed)
    - [Checkout](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#checkout)
    - [Order Status](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#order-status)
    - [Building Orders](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#building-orders)
    - [Navigation](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#navigation)
    - [Summary View](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#summary-view)
    - [Quick Actions](https://help.cos.net.au/knowledge/back-to-school-assistant?hsLang=en#quick-actions)
- [Diaries](https://help.cos.net.au/knowledge/diaries?hsLang=en)
- [BTS School Pack](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#main-content)

    - [Uploading and Product Matching](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#uploading-and-product-matching)
    - [Subject Management](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#subject-management)
    - [Pack Details Grid](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#pack-details-grid)
    - [Pack Organisation & Reordering](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#pack-organisation-reordering)
    - [Finalising & Checkout](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#finalising-checkout)
    - [Finalised Packs](https://help.cos.net.au/knowledge/bts-school-pack?hsLang=en#finalised-packs)
- [BTS Parent Portal](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#main-content)

    - [Getting Started](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#getting-started)
    - [Pack Management](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#pack-management)
    - [Products](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#products)
    - [Levies](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#levies)
    - [Pack Status](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#pack-status)
    - [Testing & Publishing](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#testing-publishing)
    - [Parent Letters](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#parent-letters)
    - [Common Troubleshooting](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#common-troubleshooting)
    - [Reporting and Analytics](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#reporting-and-analytics)
    - [Parent Communication](https://help.cos.net.au/knowledge/bts-parent-portal?hsLang=en#parent-communication)

<https://www.linkedin.com/company/1069684/admin/page-posts/published/> <https://www.youtube.com/channel/UCOkvwqkxx74ySi1Dn47KOWA> <https://www.cos.net.au/>

Copyright © 2025, COS