How can I unsubscribe from marketing emails?

To unsubscribe from marketing emails or certain subscription types, please follow the below steps:

  • Locate a COS marketing email that you may have received 
  • Scroll to down to the bottom of the last marketing email you received. Most marketing emails have an unsubscribe link on the footer. 
  • Navigate to the 'Manage Preferences' link. 
  • A new tab will appear with all the subscription options. From here you be able to select your preferred email subscription options from COS. 
  • Once you have selected your preferred email subscription options, click on the 'Save Preferences' button at the bottom. 
  • If you want to unsubscribe from all our marketing emails, select the 'Unsubscribe from all' button at the bottom.
  • After unsubscribing you might still receive transactional emails. To opt out from transactional emails reach out to your account manager so they can action this for you. 
*Unsubscribing from marketing emails doesn't apply to auto-generated emails relating to your orders. If you wish to unsubscribe from auto-generated emails, reach our customer support team on 1300 8822 44, live chat or customerservice@cos.net.au.