How do I return an item?

For eligible products, we offer free 14-day easy returns. Before proceeding, please review our Free 14-Day Return Policy, or simply log in to your COSnet account to initiate a return.

  1. Click MY ORDERS under MY COSNET.
  2. Select ORDER HISTORY to view your orders
  3. To start your return, click on the blue RETURNS button next to the applicable order number. Follow 3 simple steps to submit your return request.