---
title: How to use COSnet Order Receipting?
description: A step by step guide for staff to confirm order receipt in COSnet, ensuring accurate payment validation and delivery tracking.
---
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1. [Frequently Asked Questions](https://help.cos.net.au/knowledge?hsLang=en)
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# How to use COSnet Order Receipting?
Order Receipting is a feature designed for customers who need their staff to confirm the receipt of orders. This process helps the accounts department validate payments accurately.
**To use the COSnet order receipting tool, follow the steps below: **
1. Ensure your account has the required permissions to access the Order Receipting feature.
2. Once access is granted, click **MY COSNET** and navigate to the **Receipt Orders** tab.
3. Orders that require receipting will appear in a grid format.
4. Select the order you want to action/receipt. The order details will appear on the right side of the page.
*Note:*
- If the **Receipt Order** button is not visible, double-click the order number and then click **Receipt Order**.
- If the issue persists, log out and log back in, as it may be a temporary system glitch.
5. Once the above is complete, confirm the **quantity received** in the provided boxes.
6. Lastly, click **Receipt Order** button to acknowledge delivery and complete the process.
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