---
title: I can't access the artwork customisation page for a custom stamp
description: If you can't access the artwork customisation page you could try using browsers such as, Google Chrome, Firefox & Internet Explorer (IE) version 11.
---
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# I can't access the artwork customisation page for a custom stamp
If you can't access the artwork customisation page on COSnet you may be using a web browser that is not compatible with our design platform.
You could try accessing the **[custom stamp](https://www.cos.net.au/print-promo-capabilities/custom-stamp)** artwork page on compatible web browsers:
1.Google Chrome
2.Firefox
3. Internet Explorer (IE) version 11
Click **[Here](https://www.youtube.com/watch?v=-rlJAS8zQ3Y)** to view the step by step custom stamps video tutorial.
If you continue to experience difficulties contact one of our Customer Service agents via Live Chat, email us at[**customerservice@cos.net.au**](mailto:%20customerservice@cos.net.au) or call on [**1300 88 22 44**](tel:1300882244)(Mon – Fri, 8:30am – 8pm AEST) and we’ll be happy to help.
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