I received a confirmation email, however I have not received my order. Where is it?

We apologise for the inconvenience. If you haven’t received your order yet, we recommend using the tracking number provided to you in the email to check your order status. This will allow you to see if there have been any delays in the shipment.

If you require any further assistance, please contact one of our Customer Service agents via Live Chat, email at customerservice@cos.net.au or call us on 1300 88 22 44 (Mon – Fri, 8:30am – 8pm AEST).