My total isn’t reflecting the promo discount I should receive. Who can I speak to?

If your discount isn’t appearing at checkout, try:

1. Checking your promo code’s eligibility and validity

2. Reviewing your cart to ensure items are eligible

3. Refreshing or clearing your browser’s cache/cookies

4. Updating your browser

5. Reviewing the promo code’s terms and conditions

Still not working? Contact our team with your promo code and the total displayed. Reach out via Live Chat, email us at customerservice@cos.net.au, or call on 1300 88 22 44.