What are the order handling fees for small deliveries?

Ensuring we maintain an offer of free delivery, whilst supporting our Net Zero Operations model, the following adjustment to small order handling fees will be effective from Monday 6th May 2024:

  • For Metropolitan delivery, orders less than $75 will incur a $9 fee.
  • For Regional delivery, orders less than $100 will incur a $15 fee.
  • For Remote delivery, orders less than $150 will incur a $23 fee.

For more information on our initiatives to achieve Net Zero Operations, inclusive of efficient and Planet Friendly delivery options, please take a moment to review our Sustainability and Community Report.

 If you require any further assistance, please contact one of our Customer Service agents via email on customerservice@cos.net.au or call us on 1300 88 22 44 (Mon – Fri 8:30am – 8pm AEDT).