What if an item in my back-to-school (BTS) order is faulty or damaged?

Sorry for the inconvenience. If you have received a faulty or damaged Back to School (BTS) order, please refer to our terms and conditions for the return policy.

If you require any further assistance, please contact one of our Customer Service agents via Live Chat, email us at education@cos.net.au or call on 1300 79 27 85 (Mon – Fri, 8:30am – 8pm AEST).