My order hasn't arrived yet. How do I check when it's coming?

You can easily track your order anytime by logging on to your COSnet account:

1. Go to My COSnet → My Orders

2. Select Order History

3. Search using your order number

4. Click the order to view its live delivery status

If you require any further assistance, please contact one of our Customer Service agents via Live Chat, email us at customerservice@cos.net.au or call on 1300 88 22 44 (Mon – Fri, 8:30am – 8pm AEST).