Frequently Asked Questions
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Product & Stock
Delivery
Ordering
Accounts & Payments
Return & Warranty
Furniture
Print & Promo
Product & Stock
Diaries
COSnet
Parent Portal
Back to home
Frequently Asked Questions
Product & Stock
Delivery
Ordering
Accounts & Payments
Return & Warranty
Furniture
Print & Promo
Product & Stock
Diaries
COSnet
Parent Portal
Product & Stock
Do you sell video cameras/webcams that can clip onto a computer/laptop screen?
Do you sell individually packed tissues?
I am after a product that I used to buy and cannot find it any longer?
Where can I find a Safety Data Sheet (MSDS) for a product?
How do I order toner?
I am after a product that I used to buy and can not find it any longer
Can you order an item for me that is not offered on your website?
Diaries
How do I select a diary?
I can’t find diaries on your website, how do I place an order?
What is the price/cost for diaries?
I'm looking for coloured A4 diaries without any wire binding.
How can I see a list of the diaries that we bought/purchased last year, to reorder for next year?
Where can I find a desk planner?
How can I find a specific diary that I have seen/used previously?
While placing an order for diaries I can’t see the 5% discount being applied? How should I proceed?
Where can I find more information about a specific diary?
Where can I find more information about a planner (size, weight, warranty etc)?
How do I select a specific diary size?
When will Standard 2023 diaries be available from?
Do you sell planner refills?
Do you deliver Australia-wide?
How do I order customised diaries?
Can you special order a diary for me?
Can I add my company logo on a diary?
What is your returns policy?
I am having trouble using my promo code.
How long do customised diaries take to produce?
Are there any terms and conditions for ordering Custom/Branded diaries?
Do you sell any diary accessories?
What’s the minimum order quantity for customised diaries?
I’ve seen a Diary in the catalogue, but I don’t see it on the website.
Do you sell customised 2023 diaries?
Do you sell eco-friendly diaries?
What is a fashion diary?
What is a Teacher diary?
What sizes are available?
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