Back to School Assistant
Help using Back to School (BTS) Assistant, how to sign in, ordering, missing items, removing items and other general queries.
- Can I change an BTS (Back to School) order in after checkout?
- What are the dates for the Back to School (BTS) list?
- How do I set up or manage my team on the Back to School (BTS) Portal?
- How do I add products to single or multiple BTS orders?
- How do I track my Back to School (BTS) bulk order?
- How do I order if I don't have a Back to School Assistant (BTS)?
- How do I use the Back to School (BTS) Assistant?
- Some items are missing from the back-to-school pack/child pack order?
- Do I need to order all Back to School supplies from COS?
- Can I amend my back to school (BTS) order once placed?
- What if an item in my back-to-school (BTS) order is faulty or damaged?
- What is the curriculum requirement in BTS/Back to School? Is it compulsory?
- What is my username and password for Back to School Assistant? Where can I find this?
Getting Started BTS
Troubleshooting
School Bulk Ordering
User Management
Orders Placed
Checkout
Order Status
Building Orders
- How do I start building an order?
- How do I add a product to multiple orders?
- How do I add a product to a single order?
- What do the quantity columns mean when adding products to multiple orders?
- How do I bulk add products to an order?
- Can I upload products using CSV?
- Why did the product add to the wrong order?
Navigation
Summary View
Quick Actions
- What quick actions are available for bulk orders?
- How do I create a new order?
- How do I assign an order to another user?
- How do I merge bulk orders?
- How do I clone an order?
- How do I delete an order?
- How do I print or email an order?
- How do I set a due date for an order?
- How do I set spend limits for teachers?