Frequently Asked Questions
Back to Website
COSnet
Delivery
Ordering
Accounts & Payments
Return & Warranty
Furniture
Print & Promo
Product & Stock
COSnet
Parent Portal
Diaries
Back to home
Frequently Asked Questions
COSnet
Delivery
Ordering
Accounts & Payments
Return & Warranty
Furniture
Print & Promo
Product & Stock
COSnet
Parent Portal
Diaries
COSnet
Why hasn't my cart been saved?
How can I stay up to date with what's happening at COS?
Can I change my password?
How do I delete a user?
How come I can see other people's order history in 'My history'?
How can I unsubscribe from marketing emails?
Am I able to access a copy of my invoice?
How can I change my approver?
Can I change my login username?
What is my COS Order Number and where can I find it?
Can I transfer my favourites to my colleagues?
Can I amend or cancel my order?
How do I amend an order once it's with my approver?
How do I add a new user?
What is a Customer Reference?