Return & Warranty
Learn how to return or exchange a product, how refunds are processed, and what’s covered under our product warranties.
- What is COS’s change-of-mind returns policy?
- How does COS process refunds, and what proof of purchase is required?
- What happens if a product is faulty or not fit for its intended purpose?
- Which items are not eligible for change-of-mind returns?
- How to Raise a Credit Online?
- How to return a product/order online?
- Does COS offer any warranties or guarantees on the products?
- How do I return an item?
- How do I recall an order waiting for approval?
- I received a faulty product, what can I do?
- What's your returns policy?
- How long do I have to return a product?
- How long will it take to receive my credit?